FREQUENTLY ASKED QUESTIONS…
+ What does my ticket include?
Each ticket guarantees entry into the venue to view all four matches of the day. Fans will have the ability to choose from a variety of seat options and standing room options, including a limited number of premium options. All tickets have a unique bar code that will be scanned upon entering the venue.
+ When I view available tickets, I can see seating with a team name next to it. What is that?
Fans of visiting teams can sit together and be one big happy family. For example: “Middle Balcony - Fuel” is a suggested section within the venue for fans of Dallas Fuel who want to sit together and cheer on their favorite team. Pretty cool, right? Please note, this section is not reserved for Dallas Fans and is still open to the public. Where's Valiant's fan section, you ask? The Novo is our home, let's take it over!
View Suggested Fan Zone Seating
+ What is the match schedule for Kit Kat® Rivalry Weekend?
Four matches will be played each day. The current match schedule is as follows:
Saturday - August 24
Atlanta Reign vs Dallas Fuel
Boston Uprising vs New York Excelsior
San Francisco Shock vs Vancouver Titans
The Battle For LA
Los Angeles Valiant vs. Los Angeles Gladiators
Sunday - August 25
Hangzhou Spark vs Shanghai Dragons
Atlanta Reign vs Boston Uprising
New York Excelsior vs Vancouver Titans
Los Angeles Valiant vs San Francisco Shock
+ 2-Day passes are not available in the section I want, what can I do?
If 2-day passes are not available in your preferred section, you can purchase single day tickets for each day with two separate transactions. Why is that? Often times the exact seat number is not available both days so single transactions create a way for you to attend both days and have different viewpoints each day.
GENERAL EVENT INFO
+ Where is Kit Kat® Rivalry Weekend being held?
All eight matches held during Kit Kat® Rivalry Weekend will occur at The Novo at L.A. Live in downtown Los Angeles. Located at 800 W Olympic Blvd a335, Los Angeles, CA 90015
+ Where can I park?
There are many alternative forms of transportation to The Novo events, including Metro Rail and Metro Buses, which frequently stop near The Novo. If you're coming to The Novo by train, Metro Rail Pico Station is only a block away from The Novo. To find the route that's best for you, use the Trip Planner on www.metro.net.
Parking lots controlled by The Novo open 2 1/2 hours prior to events and remain open one hour after the event's conclusion. Parking rates vary and are subject to change. The Novo, Microsoft Theater, STAPLES Center, L.A. LIVE and their respective affiliates, owners, tenants and contractors do not endorse or control parking rates or policies at non-company owned or operated parking locations. Prepaid parking is available when you purchase your ticket at AXS.com. Save time, know where you will park before leaving home and plan your route to The Novo by purchasing prepaid parking when you buy your tickets. For more information on parking, contact the District Parking Office at 213-742-PARK (7275) or view the detailed map here.
+ Can I bring a bag?
Backpacks (Bags, backpacks, large bags, suitcases, luggage): may not be larger than 14"x14” For additional details visit security details and info page here.
+ What are the cosplay rules?
We encourage cosplay at our event. Please read the dress code rules for additional details here.
MEET & GREET UPGRADE INFO
+ Where’s my ticket for the Meet & Greet?
Upon arrival at The Novo, proceed to the 3rd floor patio area outside of the main entrance to The Novo. Your swag bag, meet & greet upgrade laminate, foam finger, and exclusive poster will be waiting for you. Please note, your Meet & Greet upgrade does NOT include a ticket to the event. You must purchase a ticket to the event to enter The Novo on Saturday or Sunday. This is an upgrade only.
+ When can I pick up my swag bag and Meet & Greet laminate?
You can only pick up your swag bag on the designated day of your Meet & Greet. Saturday Meet & Greet Upgrade items will only be distributed on Saturday. Sunday Meet & Greet Upgrade items will only be distributed on Sunday. The pickup location for your Meet & Greet will be on the 3rd floor patio area outside The Novo. You can pickup your Meet & Greet laminate and swag bag at any time after doors open on the day of your Meet & Greet.
+ Is the Meet & Greet held at The Novo?
Yes, both day's Meet & Greets will take place at The Novo/ Meet & Greets will be held in The Novo 45 minutes to 1 hour after completion of the final match each day. Meet & Greets with all the teams will occur at this time. Please stay in the venue after the conclusion of the final match and we will make an announcement for further instruction.
+ What can I get signed?
Fans will be provided 1 item to get signed and may have 1 personal item signed as well. No additional items will be signed.
+ Can I pay for additional items to be signed?
Due to time constraints, only the two items mentioned above will be approved for signing.
+ Can I attend the Meet & Greet on both days?
It is one autograph session per Meet & Greet Upgrade. To attend both days, you must purchase a Meet & Greet Upgrade for each day.
+ Can I take pictures?
Pictures and a selfie are permitted as long as it does not slow the queue line. Please have your phone/camera out and ready.
+ Not permitted
Hugging or group selfies with players, requesting personalized videos or audio recordings are not permitted.